Dishpatch, a leading ‘finish-at-home meal kit’ platform bringing the best of London’s food scene to homes across the UK recently closed a large seed funding round to continue its rapid growth in the UK.
Founded in 2020 by Peter Butler, restaurant operations expert and James Terry, life-long digital entrepreneur, Dishpatch claim to be the antithesis of Deliveroo. Built to complement and support restaurants, the London-based startup is on a mission to democratise access to great food; to give food lovers, wherever they may be in the country, the chance to eat a feast from a top-rated London restaurant and to provide restaurants with a scalable source of revenue.
Customers can choose from a variety of curated dishes and menus, from the likes of Angela Hartnett’s Cafe Murano and favourite Ottolenghi, as well as from neighbourhood treasures, Roti King, and Gunpowder. Soho staple Andrew Edmunds, Jose Pizarro’s tapas and St. JOHN, famous for pioneering nose-to-tail eating, are also represented, alongside handpicked eateries from across the capital. Each feast can be made for two, or designed to accommodate larger groups for people looking to serve restaurant-quality food at dinner parties or family gatherings. Menus come fully-prepped for customers to finish and reheat at home.
Dishpatch say they only partner with the very best, independent and chef-led eateries, working with each partner restaurant to curate exclusive finish-at-home kits based on each establishment’s iconic menu and food styles. ‘Top class restaurant food’ is delivered to the customer’s door, with clear instructions on heating, finishing and presenting.
Peter Butler, CEO and co-founder, continues: “Dining at home should be flavourful, meaningful, and exciting, a departure from the everyday and generic takeaway. Dishpatch creates an entirely new and profitable revenue stream for restaurants, while enabling access to high quality menus no matter where you live. We’re giving the best chefs bigger tables, hand selecting both award-winners and hidden gems yet to be discovered.”
Dishpatch was initially founded to help restaurants when the first lockdown hit, by allowing eateries a way to reach new and existing customers. Although restaurants are re-opening, many are restricted in the number of tables they have so Dishpatch gives them a new, wider customer base and an additional revenue stream. Since launch, Dishpatch has signed up 25 restaurants and the service has a waiting list of eateries looking to partner with the end-to-end tech and operations platform. More than 60% of its customer base live outside of the M25 and the average distance a Dishpatch meal kit travels is over 50 miles. In 10 months, Dishpatch has delivered more than 75,000 meals creating ‘millions of pounds’ worth of revenue’ for restaurants that were forced to close. Before partnering with Dishpatch, 95% of the restaurants on the platform had never delivered food before and had no infrastructure to meet the demand seen during lockdown.
Angela Hartnett (pictured), founder of Cafe Murano, commented:
“Launching Cafe Murano with Dishpatch kept us going through the pandemic, generating a significant source of revenue enabling us to keep our chefs in the kitchen and our restaurant team busy. We’ve been amazed by the feedback we’ve had from customers across the country and although our restaurants are now open, finish-at-home meal kits are part of our long term plans. Working with Dishpatch is crucial to help us grow this part of our business.”
More than 50% of at-home diners are repeat customers, 70% of orders are made more than a week in advance and 75% of customers order kits from restaurants that they have never eaten at before as a form of discovery.